Effective October 28, 2024 the bank account information used to submit child support payments via Electronic Funds Transfer (EFT) to the New York State Child Support Processing Center (NYS CSPC) will be changing. To avoid delays in child support payments reaching their intended recipients, it is critical that payments be directed to the new bank account number beginning October 28, 2024. Additional information will be sent to all current and past electronic payment remitters with the specific new bank account details in late October 2024. Updates and additional information will be posted here as they become available.
In the coming weeks, the website will have a new look and the secure area will provide additional account-specific information. If you have not set up an online account, you will need your child support Personal Identification Number (PIN). Forgot or lost your PIN? Please contact the New York State Child Support Helpline at 1-888-208-4485 (TTY: 1-866-875-9975) to obtain your PIN.
Is your address up to date?Call the Child Support Helpline at 1-888-208-4485 if you need to update your address.
The Child Support Program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing or modifying support orders, and collecting and distributing child support payments.
Have you paid your full annual child support obligation? Do you make less than $46,460 per year? You may qualify for the NCP EIC —up to $1500. For more information, see OTDA Pub-5090.
You can even make extra payments to help you qualify for this credit.
Log in with your NY.gov ID to check payments or disbursements.