PNC Bank Customer Service Contacts

PNC Financial Services Group (PNC) is a Pittsburgh-based financial services corporation.

How to reach a person at PNC Bank

PNC Bank Responsiveness rating

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

PNC Does not provide direct customer service email addresses.

What you need to know about PNC Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with PNC Bank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

PNC Bank’s mailing address

The Tower at PNC Plaza
300 Fifth Ave
Pittsburgh, PA 15222-2401

PNC Bank’s social media channels

Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at PNC Bank.

PNC Bank’s executive customer service contacts

Primary Contact
Michelle Neidhardt
Chief Customer Officer
The Tower at PNC Plaza
300 Fifth Ave.
Pittsburg, PA 15222-2401
Michelle.neidhardt@pnc.com
(412) 762-0454

For General inquires, card and bank management.

Chief Executive
William S. Demchak
The Tower at PNC Plaza
300 Fifth Ave.
Pittsburg, AZPA 15222-2401
bill.demchak@pnc.com

How do I talk to a live person at PNC?

To talk to a live person at PNC, call customer service at (888) 762-2265 and follow the prompts to connect with a representative.

What is the international number for PNC Bank?

For international inquiries, contact PNC Bank at +1-412-803-7711 .